Basic Support Plan
Let Design Intervention Studio be your back-end IT Department for one low monthly charge.
Sometimes you just need to speak with someone. We all know how frustrating it can be to try to read online documentation, or to search for answers online. With Basic-Support we take your call, answer your question, and fix the problem. Simple.Basic-Support gives you the peace of mind of knowing that your support phone calls will be handled immediately during normal business hours. We will even assist in educating you on the use of the administrative tools by recording customized screencasts, where applicable, so you have a record of how a problem was resolved. And best of all you wont get hit with unplanned hourly charges.
Also included is up to 3 hours of updates, tweaks, fixes and postings per month, as well as routine maintenance. Large additional projects including installation of new features will be quoted and billed at a discount.